Contact the Homeless Individuals and Families Information System (HIFIS) - Client support center

Personal Information Collection Statement

All personal information created, held or collected by this department is protected under the Privacy Act. The personal information you include in an inquiry may be used to prepare a reply. The personal information is collected pursuant to the Department of Employment and Social Development Act. Such information may be used for statistical, evaluation and reporting purposes.

The transmission of this information is not secure so sensitive personal information, such as your Social Insurance Number, should not be included in your message. If after reading this statement, you prefer not to submit your inquiry via the Internet you may contact us by phone, teletypewriter, facsimile, or by mail.

Mailing address
140 Promenade du Portage, Phase IV
Mailstop 612
Gatineau QC  K1A 0J9
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